Although internet/web based services have generally been around for a long time, the term “cloud” has been coined to group them all under the same umbrella. Besides being great marketing, it also highlights the trend that has emerged to take services traditionally run internally by a business and move them online.
The benefits include:
- reduced support costs
- reduced ICT staffing (this is probably why a lot of ICT staff are not fans of the cloud!)
- reduced costs in data management/backup
- feature rich modern services that are easily updated
- broad platform usability (most cloud services work on Mac, Windows, iOS and Android)